This Privacy Policy explains how EODUP collects, uses, shares, and protects personal information when you visit eodup.com, place an order, contact us, subscribe to emails, or interact with our website.

1. Information We Collect
We may collect information you provide, such as name, email address, phone number, billing address, shipping address, order details, customer service messages, reviews, and marketing preferences. We may also collect device and usage information, such as IP address, browser type, pages viewed, products viewed, clicks, and cookie information. Payment information is processed by third-party payment providers; we do not store full card numbers on our own servers.

2. How We Use Information
We use personal information to process orders, confirm payments, arrange shipping, provide customer service, manage returns or defective item requests, send order updates, prevent fraud, improve our website, send email marketing where permitted, measure advertising performance, and comply with legal or security requirements.

3. Email Marketing
If you subscribe or give consent where required, we may send you product updates, promotions, newsletters, and abandoned checkout reminders. You may unsubscribe at any time through the link in our emails or by contacting service@eodup.com. We do not currently conduct SMS marketing.

4. Cookies, Analytics, and Advertising
We use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, and support advertising. These may include Meta Pixel, TikTok Pixel, Google Analytics, Google Ads, Shopify tools, and similar services. You may manage cookies through your browser or available website privacy settings.

5. How We Share Information
We may share personal information with service providers that help us operate the store, including Shopify, payment providers, shipping carriers, AfterShip, Judge.me, Shopify Inbox, advertising platforms, analytics providers, email service providers, fraud prevention tools, and legal or compliance service providers. We do not sell personal information for money.

6. International Transfers
Your personal information may be processed in different countries or regions by EODUP and our service providers. Where required, we take reasonable steps to protect personal information transferred internationally.

7. Data Retention and Security
We keep personal information only as long as reasonably necessary for orders, customer service, legal compliance, tax and accounting records, fraud prevention, dispute handling, and business operations. We use reasonable safeguards to protect personal information, but no online system is completely secure.

8. Your Rights and Choices
Depending on your location, you may have the right to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or opt-out of certain marketing, targeted advertising, sale, or sharing activities. EU, UK, and California residents may have additional rights under applicable privacy laws. To make a request, contact service@eodup.com. We may need to verify your identity before responding.

9. User Content
If you submit reviews, photos, comments, or other content, that content may be visible to others and may be used by EODUP for website, marketing, customer service, and operational purposes. Please do not submit information you do not want to be public.

10. Children
Our website is not intended for children under 18 without parent or guardian consent. If you believe a child has provided personal information without proper consent, please contact us.

11. Changes and Contact
We may update this Privacy Policy from time to time. The updated version will be posted on this page. For privacy requests or questions, contact service@eodup.com.