FREE SHIPPING ON ORDERS OVER $300
SHIPPING INFORMATION
After placing order.
↓
You will receive an order confirmation email with your order details.
↓
In-stock items are usually shipped within 3 business days.
Pre-order items are usually shipped within 25 business days, unless otherwise stated on the product page.
↓
Once your order has been shipped, you will receive a shipping confirmation email with the tracking number.
↓
Checking the tracking number, and waiting for your order to arrive
Tips：
If your order includes both in-stock and pre-order items, or if multiple items are purchased in the same order, the items may be shipped separately. In such cases, you may receive more than one shipping confirmation email and tracking number.
Shipping Fees
Shipping fees are calculated based on the shipping destination and the items in your order. Eligible orders may qualify for complimentary standard shipping. The applicable shipping cost, if any, will be displayed at checkout before payment.
Incorrect or Incomplete Shipping Information
Please ensure that your shipping address, phone number, and contact details are accurate and complete before placing your order.If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, the customer will be responsible for contacting the carrier and resolving the delivery issue.
EODUP is not responsible for failed deliveries, returned packages, delivery delays, or additional shipping costs resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
Address Changes
Due to carrier procedures and customs requirements, the shipping address cannot be changed once the order has been shipped. Please review your shipping information carefully before submitting your order.
Customs Duties and Clearance
If customs clearance requires additional order or product information, please provide accurate details about your purchase，and contact us in a timely：service@eodup.com.
Lost, Damaged, or Delayed Packages
We carefully prepare and pack each order before shipment. Once a package has been transferred to the shipping carrier, the delivery process is managed by the carrier and may be affected by circumstances outside our control.
If your package is lost, damaged, or significantly delayed in transit, please contact us at service@eodup.com with your order number and any relevant details. We will assist you in reviewing the shipment status and, where possible, communicating with the carrier to help resolve the issue.
Estimated Delivery Time
The delivery times listed below are estimates only and are provided for reference. Delivery times may be affected by various factors , including weather conditions, customs clearance, public holidays, carrier delays, or local delivery arrangements.